Guarantee

Your Dimension Building “Build with confidence” guarantee. We guarantee to include a master builder 10 year guarantee with your build. In addition we guarantee the following…

COMMUNICATION

We guarantee to keep you fully informed during the entire period you are working with Dimension Building Ltd.

During the design stages we meet with you regularly and listen to any questions and/or concerns.

During the build stages we have regular site meetings, so we can explain the developments on your build and any suggestions we have.

Should you have any questions that arise between these meetings we guarantee to reply to your question within 48 hours.

To ensure you have adequate selection time in relation to specifications such as tiles or taps, we guarantee to supply a selections timeline immediately once the build agreement is signed.

DESIGN

To prevent excess costs, in to-ing and fro-ing with architects we offer a free “dreams to reality” design consultation phase so that we can bring a working, budget orientated, design to your selected draftsmen or architect.

To ensure you are matched adequately and to avoid extra costs we only engage designers (architects, draftsmen and interior designers) after we have an understanding of your wants and individuality, both in layout and character.

To prevent unnecessary design and drawing costs we guarantee to provide you with a “budget estimate” at the concept stage so that you can budget intelligently with your selected designers.

PRICE

​We guarantee no hidden surprises. The price agreed will cover everything listed in the specifications. In the unlikely event that something is omitted by Dimension Building, we will put it right at no cost to you. We are honest and stand by our quotes. We are firmly against loading our estimates and quotations with pc sums only to sting you with actual costings once we have secured the build. This does mean in tenders we are usually not the cheapest option but history speaks volumes. Every single time we have been given the opportunity to sit down and go through tenders in an open book manner Dimension Building has always come out on top as the most honest and affordable choice.

Unforeseen Event – In the event that an unexpected or unknown situation (such as unforeseen rotten timber in a renovation) causes a variation, or a change of plan (you have decided to include a larger kitchen island) requires additional work, we guarantee to discuss this with you before any additional expense (above $500) is incurred and to get your approval in writing.

BUILD QUALITY

Precision – We guarantee that your home will be constructed in accordance with your architectural plans and specifications. In the unlikely event that a departure is found we will remedy at our expense.

Accuracy – To ensure accuracy and build quality, we guarantee that every step of your project will be checked off against the Dimension Building Ltd quality control system before proceeding to the next stage.

Supervision – We guarantee to have a qualified builder supervise every stage of your project. Further to this only Dimension Building Ltd approved staff will be permitted on your site.

Materials – We only use the materials specified. Should a product or material not be available we guarantee to inform you and research thoroughly through reliable, proven suppliers/ sub-contractors to find an equivalent or better quality replacement product.

Subcontractors – To ensure the best possible outcomes, we guarantee to only use subcontractors who are qualified in their trade and have a proven record of delivering quality workmanship.

TIMING

We guarantee to supply indicative starting and completion dates and to keep you updated on schedules as the work progresses.

INVOICING

To ensure transparency in estimated agreement invoicing, we guarantee to provide clear, concise and itemised work, including materials used.

Before a staged payment invoice is prepared, we guarantee to have checked that everything in that stage is completed or is on site as specified in the payment schedule.

POST COMPLETION CARE

To ensure that you retain the full benefits of your products and materials, we guarantee to provide you with all product and material warranties and guarantees within one month of COC being issued.

So that you can be assured of long term quality, we guarantee three post completion checks on your property at three months, at six months and twelve months post completion. Should any workmanship defects or signs of settling be discovered we guarantee to fix these at our expense.

COSTING PROCESS

We provide transparent invoices, which include everything listed in the specifications. Our approach to pricing ensures there are no surprises and in the unlikely event of an item being omitted, Dimension Building will rectify the issue at no cost.

“This is my personal guarantee.”

Richard Phiskie – Director

WHAT ARE THE NEXT STEPS FROM HERE?

Request your FREE Dreams to Reality Consultation
Contact our team today to schedule your FREE no obligation Dreams to Reality consultation with our Director, Richard Phiskie. He will discuss with you all aspects of the building process and will be happy to answer all of your questions.

Have you already started the process and you are already working with an architect? No problem! You are very welcome to bring him/her along to the consultation!

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